Sealy® Customer Service

If you have a question or comment, please contact us using the information below. And be sure to check the FAQs — you may find just the answer you're looking for.

Our customer service hours are Monday to Friday, 8:30am to 4:30pm ET (excluding holidays).

View Your Warranty:

Having an issue with a sleep set you bought from a Sealy® retailer? Make sure to contact them first so that they can help you with your issue. If you need additional assistance, we’re happy to help!Certificate of Limited Warranty:

Certificate of Limited Warranty:


Between 2020 - 2023

Between 2019 - 2020

Between 2017 - 2019

Between 2013 - 2017

Between 2012 - 2013

Warranty Schedule:


Between 2017 - 2022

Between 2012 - 2017